Terms and Conditions

By providing your phone number and opting in to receive text messages from GNG Plumbing, you consent to receive SMS communications related to our services, including billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Verbal Opt-In

GNG Plumbing collects opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical location or over the phone when they call us. When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask whether they would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers who opt in verbally are informed that message and data rates may apply, message frequency may vary, and they can text HELP for support or more information and STOP to unsubscribe at any time. Once a customer opts out, no further messages will be sent. Customers are also informed that their information will not be shared with third parties.

Website / Online Opt-In

By submitting a form on our website and signing up for texts, you consent to receive text messages from GNG Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase.

Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Message Frequency

Message frequency may vary depending on the type of communication you have requested or the services you are receiving from GNG Plumbing.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you opt out, you will no longer receive further text messages from GNG Plumbing unless you opt in again.

Help Instructions

For support or additional information, reply HELP to any message you receive from us.

Privacy

Your information will not be shared with third parties. For more information about how we collect, use, and protect your information, please review our Privacy Policy.